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This study examined the status, challenges, and opportunities for egovernment transformation in Tanzania.
The study begins by examining the status, challenges, and opportunities of e-government as a potential driver of government transformation.
Expert survey results and a SWOT analysis were applied to analyzing the current challenges critical to the initiation, development, and implementation of e-government in Tanzania.
Data were collected from Tanzania from May to June 2014 using a focus group discussion and field observations as well as a documentary review.
The three factors of technology, social e-transformation, and institutional docility were discussed to see whether they positively or negatively affect e-government transformation.
The study found that (1) a reluctance towards transparency and accountability, (2) an avalanche of technology, and (3) an illusion of innovation and technological misfortune led to a stagnant e-government process, yielding more corruption and conflict of competing interests in the whole transformation process.
These problems substantially affect technology and social e-transformation whereas institutions become more docile.
Emmanuel Constantine Lupilya is a government official working in the Office of the Commissioner of Insurance in Tanzania.
He holds a Bachelor’s Degree in Business Administration, a Master’s of Science in IT obtained from Finland, a Master’s Degree in e-government and e-policy and the Ph.D.
in public Policy with Major in e-government from Seoul, KR.
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