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The most valuable factor of production in any firm is the human capital as it is the one responsible for manipulating,using and utilizing all the other factors.While many organizations have been established allover the world,it is not all that have survived.These organizations have been plagued by various short comings within their set up but the most notorious is the failure to effectively and efficiently manage their employees.This study aimed at establishing the factors that affect performance of employees working for water and sewerage services providers in Kenya.The studied factors include the effect of employee training and development, employee involvement,management commitment and effect of linking the reward system to performance.
A review of empirical studies and Literature on performance has been done.
This study was conducted through descriptive study research design.A questionnaire,interviews, observation and statistics from performance records were used to gather information.The data collected was analyzed using both qualitative and quantitative methods.This work is very suitable to all organizations engaging employees in the attainment of their objectives.
H.Wachira Ndung'u, MSC(HRM)(Jomo Kenyatta University of Agriculture and Technology),B ed(Arts)(Kenyatta University):Currently pursuing PhD(HRM)at Jomo Kenyatta University of Agriculture and Technology.
High School teacher at Kagumo High School,Kenya and a part time lecture in various Kenyan Universities.
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